09-14-2018, 08:02 PM
(09-13-2018, 06:56 PM)TrainChaser Wrote: The stores selling generators should have the customers hand-write (not just sign their name) an acknowledgment that they understand that the generator is not returnable. If they write it out, they couldn't say that they just signed their name and didn't realize it wasn't returnable. Stores don't accept other kinds of electrical equipment returns, why generators?
The Lowes and Home Depots by me say no returns accepted on anything with a motor if gas has been put in it. Here's the kicker....unless defective. The manager at my local Lowes says you'd be surprised how many generators and snowblowers come back "defective" People just sabotage them so they can return them......they have a tech come in and fix them and then sell them at deep discounts out on the side walk. He said it's usually cut wires or putting in the wrong spark plug so it won't start. But he's had others that dump water in the fuel tank, drain the oil so it seizes, even burn wires together and blame it on an electrical fire. The one's with the seized engines get sold for pennies on the dollar. Just went in today and a ride on mower with a defective engine was $100 bucks. Brand new otherwise, I would have bought it, but a sold sign was already on it.


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